Question 1

What is Virtual Physiotherapy?

Accepted Answer

Virtual physiotherapy, also known as telerehabilitation, is physiotherapy delivered through secure video conferencing. It includes assessment, education, personalized exercise programs, and progress tracking—just like an in-person visit.

Question 2

What conditions can be treated virtually?

Accepted Answer

Virtual care is ideal for conditions that benefit from guided exercise, education, and self-management. These include:
✔️ Post-surgical rehab (e.g., knee, shoulder, spine recovery)
✔️ Chronic pain conditions (e.g., arthritis, fibromyalgia)
✔️ Sports injuries and performance training
✔️ Neck, back, and joint pain management
✔️ Mobility and balance improvement

Question 3

Is virtual physiotherapy supported by professional regulatory bodies?

Accepted Answer

Yes! The College of Physiotherapists of Manitoba (CPM) and Physiotherapy Association of BC (PABC) support virtual care when it's safe and effective for patients.

Question 4

Do I need special equipment?

Accepted Answer

Not at all! All you need is:
✔️ A laptop, tablet, or smartphone with a camera and microphone.
✔️ A stable internet connection (5 Mbps or higher is recommended).
✔️ Enough space to perform movements comfortably.

Question 5

How do I join a virtual session?

Accepted Answer

Once you book an appointment, you'll receive an email with a secure link to join your session. Simply click the link at your appointment time!

Question 6

What if I have technical issues?

Accepted Answer

No worries! If you experience any issues, call our office at [insert contact number] for assistance.

Question 7

Is virtual physiotherapy effective?

Accepted Answer

Absolutely! Research shows that virtual rehab can be just as effective as in-person care, especially for exercise-based treatment, injury prevention, and chronic pain management.

Question 8

When is virtual care not appropriate?

Accepted Answer

Some cases may require hands-on treatment or specialized in-person assessments. If virtual care isn't suitable, we offer home visits and in-person assessments to ensure you receive the best care possible.

Question 9

What are the risks of receiving care via telerehabilitation?

Accepted Answer

The risks of receiving physiotherapy care specific to telerehabilitation relate mostly to concerns about the privacy of your personal health information, and your personal safety. The physiotherapist is required to ensure that the location where you receive care is safe, and that procedures are in place to ensure the availability of help in the event of an emergency. The physiotherapist may recommend that the visit proceed in the presence of another person to enhance the safety and value of the visit.